Issue ID | 1601623 |
Internal NHTSA # | 11255999 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2015 |
File date | 12/09/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Put car in park on convenience store parking lot couldn't turn car off or remove key from ignition tried so many times. Drove home parked car in garage tried to turn off . Car still would not turn off. Finally drove to dealer garage . Dealer said the ignition lock housing had to be replaced. The work was performed. The job cost 577. 25 dollars. I called volkswagen headquarters to discuss this repair since it is unusual to have to make such a repair and i had also learned that i have one recal on the car similarly related to not being able to turn the ignition off and remove the key. Volkswagen denied any relationship to this repair. Volkswagen also has not notified me of any recall on my car and stated that recall notices have not been issued , they have not determined what the a fix for the recall posting. I am convinced that this occurrence is a real safety issue as well as the proposed recall notice . Mileage on car is 35,855 miles. |
Vehicle Mileage at Failure | 35855 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HOUSTON, TX |
VIN pattern | 3VW2K7AJ5FMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |