Issue ID | 1247316 |
Internal NHTSA # | 10811284 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2015 |
File date | 19/12/15 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I bought my car in july 2015, new, from larry roesch dealer in chicago, after waiting 8 hours in the waiting room for them to "clean my car in the back shop"- while several other customers came and went with their new cars. After only a few thousand miles on my car, it needed to have a quart and half oil added to it and the oil light came on. I took it into the dealer and they said it was "normal". After i called the manufacturer to request a letter stating my car was clear and did not have any recall issues, i was told the letter could not be issued because there was, indeed, a recall issue which had to do with the camshaft. I was told this issue did not have a fix for it and would not have one until march 2016. I requested a letter stating it would be safe to drive the car with my children and family, but vw said they were not able to give such a letter stating that the model of the car was "safe to drive". I told them i was not comfortable driving a car that could potentially shut off while driving on the highway and causing injury or death to my family-- at that point, vw agreed to tow my car and to replace the camshaft (even though i was initially told by vw that the camshaft replacement would cause the very same issue). I received the vw jetta se 1. 8t back from pugi dealers last thursday and was told there should not be any other problems. Today, i drove half mile from my home to the laundry and when i returned to my car, the car would not start, the light indicator for "steering malfunction and engine issues" came on. I called vw and they have towed the car to pugi dealership, yet again, and i do not have a car - once again- to take my children to school and work, etc. There is a very obvious and serious issue with my car. It is not something to play with people's lives over, since vw told me it cannot be fixed and could potentially cause a crash. |
Vehicle Mileage at Failure | 7100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | VILLA PARK, IL |
VIN pattern | 3VWD07AJ6FMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |