Issue ID | 1579980 |
Internal NHTSA # | 11230219 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2015 |
File date | 13/06/19 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | I am writing to advise you of a potential safety issue with the design of the volkswagen jetta. I own a 2015 jetta. After a heavy rain, and usually after passing through standing water, the car loses power and stalls. This has happened on three occasions recently. I first took the car to my own mechanic, an experienced technician with a major repair franchise. He was unable to pinpoint the problem. When the problem recurred, i took it back and he again tested it but was unable to say for sure what the problem was. However, he noted that there was an air intake in the front end that might have taken in water and caused the issue. I then took the car to the dealership (burlington volkswagen) and they were also unable to diagnose the problem. However, the mechanic there also indicated that it might be due to water entering the air intake in the front end. It seems to me that this would be a design flaw that could lead to an accident due to the sudden loss of power steering. The dealership advised me not to drive through puddles, which is obviously not a practical solution. I then asked volkswagen customer care to look into the problem. The only option the representative there offered was for me to take the car to another vw deaiership, which i am unwilling to do at my personal expense. I am worried about my own and my wife |
Vehicle Mileage at Failure | 92000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TABERNACLE, NJ |
VIN pattern | 3VW2K7AJ7FMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |