Issue ID | 1535166 |
Internal NHTSA # | 11174531 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2019 |
File date | 01/01/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Since day one of ownership, my 2019 jetta r-line has been producing an abnormal groaning/grinding noise during acceleration between 20-40 mph. I now have about 5000 miles on my car and the sound is progressively getting louder, you can feel vibrations in the pedals and steering wheel when it happens. I had the issue documented by my local dealership and filed a complaint with volkswagen customer care months ago, still nothing has been done. It seems like everyone i've talked too who works for vw has almost been instructed to say that this is a known characteristic. There are internet pages upon internet pages of disgruntled 2019 jetta owners commenting on this specific widespread problem, it seems to be a defect with the torque converter. Our transmissions are being permanently damaged, the resale value of our vehicle's is being diminished, and ultimately our safety is being jeopardized by volkswagen once again. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ORLANDO, FL |
VIN pattern | 3VWC57BUXKMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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