Issue ID | 1616153 |
Internal NHTSA # | 11278127 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2019 |
File date | 06/10/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased my vw jetta autobahn edition 6 speed manual transmission (build date of 07/19) on 10/06/2019. It was purchased new with under 10 miles on it and since day 1 when i drove it home, i have been experiencing excessive stalling in low speeds. The engine turns off without warning as i slow to a stop and happens with or without the clutch engaged and also when the vehicle is in neutral. All of the stalls have occurred while i have been driving on city streets and seems to be happening in the afternoons mainly and only after i have been driving for about 10+ miles but once the first stall occurs, the vehicle will stall again within 1-2 miles thereafter. On a single drive, it has stalled up to 5-6 times. I am also experiencing incorrect gear indicator. For example, if i am in 3rd gear, the vehicle registers that i am in 5th gear and vice versa. My vehicle has under 2k miles and is currently at the dealer and they are attempting to figure out the problem. The service manager i dealt with mentioned that he, personally, has worked with 2 customers that have presented the same problem. 1 customer had his vehicle "bought back" and the other, which was a month ago, had his "throttle valve" replaced and has not had the problem return. I have video of instances to support this claim, however the file size is too large to upload. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ALTA LOMA, CA |
VIN pattern | 3VW5T7BU9KMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |