Issue ID | 1658682 |
Internal NHTSA # | 11322825 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2019 |
File date | 06/04/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I have a 2019 volkswagen jetta gli 35th anniversary edition 2. 0t tsi w/ 6 speed manual transmission. (only 3500 manufactured in the world) 1. I have a very loud clicking/tapping noise when at idle and lower rpms. Vehicle had about 9,000 miles on the odometer when noise started. I have multiple videos and sounds recordings of the vehicle having this noise. I took the vehicle in for diagnosis. I showed the service advisor the videos and he said "it does not sound normal at all, in fact it sounds like internal damage/defect". The tech had taken it into the shop and came back and said it sounded 100% normal. I am now at 12,000 miles and did my oil change at the 10,000 mile mark. Noise is still there. I am afraid if the noise keeps going on and it is causing internal damage my car will be destroyed. The vehicle has stalled out on me 1 time at a traffic light since i bought it in december of 2019. (clutch was depressed and car was in neutral) i am currently going back to have them look at it and to get a trim piece replaced under warranty due to fault. |
Vehicle Mileage at Failure | 9000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BANGOR, PA |
VIN pattern | 3VW5T7BU2KMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |