Issue ID | 1678267 |
Internal NHTSA # | 11342042 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2019 |
File date | 14/02/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | The eight speed automatic transmission makes a loud grinding noise in the mid gear range when under any sort of load. Occasionally this noise prevents a proper downshift uphill, preventing the proper amount of power to be distributed, and as a result the car slows. The lack of power, as a result of a delayed downshift and grinding of the transmission, can also be noted when trying to overtake on a highway. When traveling at highway speeds and the throttle is depressed to speed up, the transmission grinds and produces power only after a delay. This is especially dangerous when traffic is closely following behind my vehicle. It happens in all driving modes (normal, sport, eco, custom). The noise is very distracting to the driver. Vw has stated this is a normal noise, and offers no fix for the problem. The noise began with only 150 miles on the car, and has been getting worse ever since. Please conduct an investigation into this defect. |
Vehicle Mileage at Failure | 150 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RED LION, PA |
VIN pattern | 3VWE57BUXKMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |