Issue ID | 1689919 |
Internal NHTSA # | 11354843 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | JETTA |
Model Year | 2019 |
File date | 21/08/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Hello on aug 21, 2020 we purchased a used jetta from napleton volkswagen of sanford. At the time we asked if there were any open recalls on the vehicle and the salesperson responded no. We did a vin search on the vehicle at your web site and we see no open recalls. We called volkswagen corporate and they confirmed that there are no open recalls. The sales manager from the dealership has been calling almost daily, stating that we need to have the vehicle brought in for service as it is under recall and voikswagen financial will not proceed with the financing until the recall is fixed. I don't undertand why they are saying that there is an unsatisfied recall measure on the vehicle when i can't find such recall. When i asked the sales manager for the recall notice he refuses to provide it. I'm very concerned that that dealer had the vehicle in their possesion, received recall notices, marked them as complete and never actually repaired that vehicle. How i can i be sure that all recalls have not been repaired. When i as for the service history of the vehicle the sales manager says he will provide but has not. |
Vehicle Mileage at Failure | 18000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WINTER SPRINGS, FL |
VIN pattern | 3VWC57NU1KMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |