Issue ID | 593260 |
Internal NHTSA # | 10161240 |
Manufacurer | VOLKSWAGEN OF AMERICA, INC |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 1998 |
File date | 01/06/03 |
Component | STEERING:LINKAGES:TIE ROD ASSEMBLY |
Product type code | VEHICLE |
Description of the problem | I am the second owner of a 1998 volkswagen passat vin #wvwma63bowe259937, which has a safety recall for the tie rod ends. The local volkswagen dealer(s) have acknowledged that the front tie rods do need to be replaced, however, they will not honor the safety recall. The reason is that there is no record of factory recommended service checks. I have had the vehicle serviced on a regular basis by a couple of independent mechanics, however, i cannot produce the paper work for the recommended service checks between 35,000 miles and 60,000. I called volkswagen headquarters and they acknowledged that although it is a safety recall, they will not honor the repair unless i can provide proof of compliance. The symptoms have presented themselves for 3/4 years on an intermittent basis. I am in the process of having my current independent mechanic replace the ball joints. *nm |
Vehicle Mileage at Failure | 40000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SCARBOROUGH, ME |
VIN pattern | WVWMA63B0WEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/06/02 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
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