1998 Volkswagen PASSAT Steering Rack And Pinion Rack Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen PASSAT 1998 steering rack and pinion rack. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen PASSAT 1998 steering rack and pinion rack and complaints other owners have filed.
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1998 Volkswagen PASSAT Steering Rack And Pinion Rack Problems, Complaints and Defects

 Issue ID313403
 Internal NHTSA #749399
 ManufacurerVolkswagen of America, Inc.
 BrandVOLKSWAGEN
 ModelPASSAT
 Model Year1998
 File date31/05/01
 ComponentSTEERING:RACK AND PINION:RACK
Product type codeVEHICLE
 Description of the problemAfter speaking withthe service manager, parts manager, and technician at dover vw in dover, delaware-they all agreed that the power stering rack had to be replaced due to battery acid draining onto the power steering rack. They all agreed this part should not have failed in a vehicle this new and re-routed the drain outlet for the battery so that this damage could not occur again. They all agreed that the drain was positioned by the manufacturer and tried to assist me in working with volkswagon america to reimburse me for the entire repair, $920. 16. After much debate with vw america, they would only offer 50% or $460. 08 supposedly mailed to me 7/26/01. I believe along with vw's own trained personnel at the dealership, that this repair should have been covered in its entirety by vw, as it is the way they designed the battery drain to drain away from the battery. It is my intention to raise this concern that in the event you can recover the balance of the repair, that would be phenomenol. I also want to alert other owners they may have a potentially dangerous and expensive repair lurking under the vehicle's hood. Because te acid dripped onto the steering rack, it caused a hole in the part, which caused me to loose all of my power steering fluid, which nearly caused me total loss of steering control of the vehicle. Please address this problem with vw america 800 822-8987 (3)they say they review these matters internally, but refused to let me know if there were other reports although no " campaigns " were ever issued for this defect.*ak
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateREHOBOTH BEACH, DE
VIN pattern WVWMA63B2WEXXXXXX
 Was vehicle invloved in a crash?
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase01/02/98
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders
Drive train typeFWD
Transmission type
 Vehicle speed50
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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