Issue ID | 494090 |
Internal NHTSA # | 10082693 |
Manufacurer | Volkswagen of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 1998 |
File date | 26/07/04 |
Component | SUSPENSION:FRONT:CONTROL ARM:UPPER ARM |
Product type code | VEHICLE |
Description of the problem | 1998 vw passat: heard loud clanking noises especially when turning vehicle. Reported to vw service department local dealership. Advised the the upper control arm joint is worn and need replacement. Further, both left and right tie rods are totally shot and need replacing. Checked and found that the tie rod problem was recalled by nhtsa sep. 1999 (99v-248) but that my vehicle was not included in recall. Do not know why as the problem described is the same. Additionally, numerous complaints about the control arms have been noted on this site, yet vw of america, who advised me are aware and sensitive to the problem, refused assistance in repairing the vehicle. Also the recalled tie rods replacement was refused to be fixed by them. Please follow up and investigate vw of america for these very important safety issues since i was told that they can cause serious driver accidents. I am also wondering why the brake rotors needed replacement when new brakes were installed. Do not trust vw to be a safe vehicle at this time. *ak |
Vehicle Mileage at Failure | |
Number of Occurences | 3 |
Source of the issue | NHTSA WEB SITE |
City and State | WALNUT CREEK, CA |
VIN pattern | WVWMA63B6WEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/01/02 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | DIRITO BROTHERS VW |
Dealer's telephone number | 9259328224 |
Dealer's city | WALNUT CREEK |
Dealer's state code | CA |
Dealer's ZIP code | 94596 |