Issue ID | 1288807 |
Internal NHTSA # | 10873109 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 18/05/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall we received the takata recall letter informing us of potential harm from defective airbags. We called the dealer where we got the car, they were not sympathetic, their response was "we dont know, you'll have to call somewhere else. We were told they do not have parts, so they cannot repair, there is no recourse yet and no loaners will be provided. We called vw corp, and was advised that in their opinion, the vehicle is not safe to operate, and that they themselves would not put their family in the car and drive under these conditions. They also advised no recourse and no loaner. We called vw credit, they said we would turn our lease in early, but would have to pay early termination fees and possible balance at auction. We do not feel safe driving this car. We shouldn't have to pay out of pocket for a rental for a defect that was not our fault. We would like to either turn in the vehicle with no fees or early terminations, or be provided a loaner or car rental until the vehicle can be fixed. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GLENDALE, CA |
VIN pattern | 1VWBP7A3XDCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |