Issue ID | 1349006 |
Internal NHTSA # | 10945329 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 01/03/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall. I bought the car in march 2016 from an official vw dealer in seattle, carter motors. Vw had recalled this car on 9 february 2016, but the dealer did not inform me. I subsequently registered the car with vw of america, using a form supplied with the vehicle. I did not hear from vw and they did not inform me of the recall of my car. Once i found out about the recall status (using the nhtsa online tool) i contacted the dealer, but he was not willing to undo the original purchase, offering me half of what i had paid for the car "because it is affected by the recall". This was a $9,000 loss to me (i traded the car in, as i was not comfortable having my 18-year old daughter drive a car with an unresolved issue that has killed 14 drivers so far). I have two complaints: 1. Vw of america is obviously not honoring its agreement to identify and contact drivers of recalled vehicles. I provided the vehicle vin and all my contact details to the company, but never heard from them again. This seems to be in breach of the agreement vw of america has with the nhtsa. 2. An official vw dealer (carter motors) sold me a recalled car, without disclosing this fact. At the very least, that is ethically corrupt. They were subsequently unwilling to remedy this, stating they had "done nothing wrong", and i got to bear the loss. |
Vehicle Mileage at Failure | 21000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BAINBRIDGE ISLAND, WA |
VIN pattern | 1VWBP7A36DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |