Issue ID | 1362863 |
Internal NHTSA # | 10960403 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 13/03/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | My lease is ending in may 2017. I have paid into this car for four years and planned to buy the residuary. I spoke with the local vw dealership and they won't do anything here in charleston, sc. I am concerned because i am in a hot and humid region and it makes my airbag even more of a danger!! I spoke with vw credit and they say they can sell me the residuary but will not provide a credit or anything else. I will just need to drive the defective car. I spoke with vw's national customer care and they just fed the bs that they won't do anything because they are following the rules. They will not act to protect consumers unless forced through a lawsuit or forced by a regulatory agency like the nhtsa. It is negligent and irresponsible of vw to place blame on every but themselves. My partner and i have been with vw for almost 15 years but unless vw makes this right and either provides a safer car, fixes the airbag, or provides some sort of credit or incentive to me, vw will lose a customer. I will give my money to another car dealership. |
Vehicle Mileage at Failure | 44000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NORTH CHARLESTON, SC |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |