Issue ID | 1469686 |
Internal NHTSA # | 11097902 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 16/05/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 volkswagen passat. The contact stated that the vehicle was included in nhtsa campaign number: 15v483000 (air bags). The dealer (jim ellis volkswagen atlanta, 5901 peachtree blvd, atlanta, ga 30341, (888) 848-3509) scheduled an appointment for the recall repair; however, the dealer only put a cover over the part instead of replacing the part. Two years later, the horn failed to function and there was a short on the ribbon cable wiring that affected the steering wheel mounted control functions. As a result, the air bag indicator illuminated and the clockspring assembly failed. The dealer refused to provide a solution without the approval of the manufacturer. The vehicle was not included in nhtsa action number: ea18003 (air bags). The manufacturer was notified of the failures and indicated that the vehicle would need to be diagnosed and repaired by a dealer. The approximate failure mileage was 101,000. |
Vehicle Mileage at Failure | 101000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | ATLANTA, GA |
VIN pattern | 1VWAP7A3XDCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |