Issue ID | 1477880 |
Internal NHTSA # | 11104744 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 24/06/18 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | The air bag clock spring was originally replaced by recall in 2014. While driving over the weekend and making a turn i heard a noise and felt a thump in the steering wheel. The air bag light came on and i lost all controls associated with the steering wheel. Refrained from driving the car called the dealer on monday 6-25-18 coulded schedule appt until wed the 27th. On the 27th deer diagnosed it as a broken clock spring.... Again. Said they do the repair in conjunction with takada air bag recall repair but that i would still owe $450 to repair clockspring. I protested the repair bill and said it should be covered since it was repaired previously. They said i could call vw myself and have them review the claim. The claim is pending with ve for the third day and i am without vehicle until claim is resolved. There continues to be an issue with these faulty clockspring and vw needs to make good on the previous recall repair. |
Vehicle Mileage at Failure | 68000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHATHAM, IL |
VIN pattern | 1VWBP7A35DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |