Issue ID | 1034497 |
Internal NHTSA # | 10560681 |
Manufacurer | Volkswagen of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 01/01/13 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | Our new 2013 tdi passat, from day one has had the issue of intermittently dragging, pulling crunching noise coasting through a corner in the front left wheel. It varies from a soft tug and crunch noise, to so hard it pulls you into oncoming traffic! It seems to be while maintaining speed or coasting, never while braking. After about 3-4th time into the service department and everything checking out fine, we finally got them to come up and ride with me on our road. (we do live on a mountain road that is a posted 55mph with some 40mph curves) the car did it and the service manager said, "hmmm." he said its their top of the line car and thinks its the stability control system. I asked if it was only in the front left wheel? He said "no." i asked how come it drags and pulls the front left no matter if it's a left or right turn, and is it supposed to do it so hard some times that it pulls you into oncoming traffic? He said "no."he said it sounds like a systems issue because we have known other people that have taken their tdi's in for this exact same issue so it's not just a sensor in this particular car. We called 3 days later to see if they had a resolve and they said the car is "fine and functioning normal, that i took the corner 8 mph too fast and the car did it's job"!! I am concerned for my family's safety as we have stated numerous times and given them every opportunity to address this and yet to no avail. This car does this everyday. It's not normal to say to your spouse that if i'm involved in an accident on our road, especially a head-on, it was the front left wheel that did it. These cars have a safety defect in this system and i want everyone to know. I don't know where to go from here. |
Vehicle Mileage at Failure | 100 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FORESTHILL, CA |
VIN pattern | 1VWCN7A31DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |