2013 Volkswagen PASSAT Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Volkswagen PASSAT 2013 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Volkswagen PASSAT 2013 engine and complaints other owners have filed.
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2013 Volkswagen PASSAT Engine Problems, Complaints and Defects

 Issue ID1261714
 Internal NHTSA #10836217
 ManufacurerVolkswagen Group of America, Inc.
 BrandVOLKSWAGEN
 ModelPASSAT
 Model Year2013
 File date03/02/16
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemThe turbocharger blew up while i was driving on the interstate. Prior to the turbocharger blowing up, there were no indications from the car's performance or indicator lights that there was a problem. When the turbo seized up the pre-glow indicator light came on shortly followed by the engine malfunction indicator light. I pulled the car off to the shoulder and was towed to the dealership. The dealership immediately accused me of not maintaining the vehicle and asked me if i purchased an extended warranty. The dealership drained the oil from the engine and sent it to their lab and had a vw rep come out to validate their claim that the car was not maintained. At no point in time did the dealership tell me that vw had extended the warranty to 10 years or 120k miles. My passat has 75k miles and has been maintained, including the most recent oil change at 63k miles. The dealership told me that the turbocharger was not covered by the warranty based on their assessment that the vehicle was not maintained so i had to pay for the repairs to the tune of $2. 3k. My perception from the very beginning of my relationship with the vw dealership was they were building a case. I called vw of america and confirmed that my vehicle is covered by the extended warranty. I filed a claim with vw of america to recoup the entire $2. 3k charged to my credit card and disputed the charge with amex. The burden of proof for denying the extended warranty coverage for the turbocharged is on vw. This is known issued that vw has acknowledged and underwritten with the extended warranty coverage. The fact that there no indications of failure only makes the situation worse. Fortunately, there was no accident caused by car's sudden deceleration. I will hear back vw today with regard to compensation. That said, i expect ntsb to apply pressure on vw to stand behind their warranty coverage.
 Vehicle Mileage at Failure75000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCLARKSVILLE, MD
VIN pattern 1VWCN7A31DCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase30/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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