Issue ID | 1290581 |
Internal NHTSA # | 10874454 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 07/05/15 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | Nhtsa 14v125000 / vw recall 94g8/7v - headlamp holder failure(s) i have had the car experience the "apparent" headlamp failure & replaced the headlamps (low beam - driver and passenger side) only to have the lamps fail again. The headlamps do not use a traditional socket & wire combination, but rather the bulb is inserted in a bulb holder & then screwed into a socket with a rubber cover placed behind to prevent water damage. The second time this occurred at night. As i pulled the rubber cover off, the light came back on (like a shorted wire). I replaced the bulb & twisted into place & the car worked normally for a month. Since then, multiple lamp resets have been required (both drivers & passenger side). The "fixes" have gone from weeks to only days in duration & require me to stop & reset the lamps at all hours of the day & night to avoid vision & potential legal problems for "faulty equipment." in the last day, despite placing new dielectric grease on the driver's side socket, every time i get in the car i'm required to reset the bulb & socket. This is both annoying & dangerous (the side of the highway at 4am). Luckily, i've gotten so good at this i can do it in the dark. I called vw customer care & was informed that my vin wasn't in the recall range, but that they would look at it & determine if they could assist. This "out of vin range" situation may be more common than is thought as a quick google turned up a startling similar nhtsa complaint: http://www. Carproblemzoo. Com/volkswagen/passat/2013/headlights-problems. Php i can do the socket replacement if sent the revised parts. The design is clever & when i replaced the first bulb, i thought it a great design that eliminates wires that can otherwise pull loose from a traditional style socket. Obviously, the initial design works itself loose over time. Out of pocket cost to date - $75. 00 |
Vehicle Mileage at Failure | 20000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHESAPEAKE, VA |
VIN pattern | 1VWCN7A3XDCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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