Issue ID | 1199226 |
Internal NHTSA # | 10733841 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 12/07/15 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Driving on a country road with my wife and 2 young daughters, the car suddenly began misfiring and lost power. I was able to coast it to the side of the road. California highway patrol showed up shortly after and stopped to make sure we were alright. Fortunately, we had a cellular signal and we were able to contact a tow service. Unfortunately, the vehicle had to be towed >100miles (for $700) to the dealership. They determined that there was a failure of the high pressure fuel pump. They are sending the fuel out to a lab first to verify that i didn't put biodiesel in it; i didn't. They estimate that i will be without my vehicle for 7-14 days, depending on how badly the debris is inside the fuel line and engine. The dealership does not have a loaner, vw doesn't offer a rental and i'm on the hook for the tow service. I will be out of pocket over $1000 when all is said and done, all because of a component(s) that clearly has design flaws or quality issues. Assuming, vw confirms they will pay for the repair... Which i'm still waiting on. ... Updated 09/22/15 *bf updated 3/23/2016*js updated 11/15/2017*cn |
Vehicle Mileage at Failure | 49500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WALNUT CREEK, CA |
VIN pattern | 1VWBN7A3XDCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/05/13 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | DORITOS BROS |
Dealer's telephone number | |
Dealer's city | WALNUT CREEK |
Dealer's state code | CA |
Dealer's ZIP code |