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2013 Volkswagen PASSAT Fuel System, Diesel Problems, Complaints and Defects

Issue ID	1022132
Internal NHTSA #	10551713
Manufacurer	Volkswagen of America, Inc.
Brand	VOLKSWAGEN
Model	PASSAT
Model Year	2013
File date	25/10/13
Component	FUEL SYSTEM, DIESEL
Product type code	VEHICLE
Description of the problem	Road test with less than 1/4 tank of fuel. On october 25 2013, i had my radio volume down from the night before and i was pulling out of my driveway. I heard a sloshing sound and could feel a slight bump as if something was loose in trunk or under the car. From then i kept my radio down and every time i came to a stop i could hear the sound and feel the slight bump. It became very clear that it was fluid and it was centered in the back of the car. On 10/28/2013 i called ourisman of rockville and volkswagen and i told them about the sound. I brought the car in on 10/29/13. The dealer inspected the car and said the car is operating as designed. I told volkswagen and they told me to go to another dealer for a second opinion. I went to darcars volkswagen on 11/1/13 the dealer checked the car out and said the technician thinks it was coming from the add blue tank so the added add blue i told them i could still hear the sloshing sound. I was advised to return the car another day because the roads were wet . I went back on 11/5/13 and the service manager was in the car with me when i backed the car up and stepped on the brakes to duplicate the sloshing sound. When the manager heard the sound he said "mine doesn't do that, it sounds like something is loose". I went on a road test with him because of two other concerns a had. I was given a loaner which was a 2013 volkswagen passat se gasoline engine and at no time while driving this car i was able to hear the gas sloshing around in the tank. Darcars said they removed the fuel pump and make sure nothing was rolling around in the tank. They re-installed the fuel pump and confirmed it was the fuel in the tank that was making the noise and now the same manager who said it sound like soothing is loose is now saying it is a normal characteristic of the vehicle. They returned the car to me on 11/08/13. Still sloshing.
Vehicle Mileage at Failure	1015
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NEW CARROLLTON, MD
VIN pattern	1VWBN7A37DCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

Y6D21093050011034 KNDPCCAC9E7652503 4JGBB72E19A482954 1HD1LP31XLB413298 VSSZZZ5FZFR020348 VF37J9HECDJ785986 A26116478WBA53BJ0 SALAK2D47DA680057 WBS4Y92070AC83692 WAUFNBF44JA081501 KMHDN51DR1U005926 WBAKS210100K86550

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2013 Volkswagen PASSAT Fuel System, Diesel Problems, Complaints and Defects, Recalls and Failures

2013 Volkswagen PASSAT Fuel System, Diesel Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?