Issue ID | 1147279 |
Internal NHTSA # | 10671437 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 09/01/15 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Noticed my drivers side door sticking during recent cold weather, it was frozen. Climbed through passenger door for a cpl days.. No big deal for a one yr old car, right? When the door did open, it wouldn't shut. I have to hold the door shut while driving. Took the car to dealer, was informed that i am the third person today with the same problem on a passat, but it will be a week and a half before they can charge me $700 to fix it. I realize i'm over my warranty with mileage.. But this is completely unsafe!! I'm now dragging around town holding my door closed, driving no faster than 15mph with blinkers on. Can't shut or lock it, hope it doesn't get stolen! I was told that everything that opens the door is broke. The door latch, lever, and 2 cables. This has to be a defect.. No way it's safe and ok for this to happen. Called vw customer service, was told over warranty, nothing they can do.. Have a nice weekend. Small consolation. I guess it's totally fine to drive my children around in a car is purchased bc of the safety ratings all the while holding a door closed for a week and a half. Unbelievable |
Vehicle Mileage at Failure | 52000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | COVINGTON , KY |
VIN pattern | 1VWBP7A38DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 5 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |