Issue ID | 1528620 |
Internal NHTSA # | 11166387 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 14/11/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The driver's door intermittently will not unlock and open. The driver has to enter through the passenger door and climb across to the driver's seat. This problem began in november 2018. I scheduled a service appointment at hanover volkswagen service department (pa) on 12/28/18. The problem was diagnosed and scanned finding fault for implausible signal from left front door latch. The recommendation is to replace the door latch and latch cover. The part was not available so i scheduled service for 1/2/19. I was then notified the part is on nation back order. The door has not unlocked 3 days since 1/2/19. I find this a safety issue since i cannot exit the car either through the driver's door when it does not unlock. |
Vehicle Mileage at Failure | 84000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TANEYTOWN, MD |
VIN pattern | 1VWCP7A35DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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