Issue ID | 1591570 |
Internal NHTSA # | 11243480 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 23/07/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | About a year ago we noticed a strange odor devoloping in the car and researched that it could be a wax vw puts on the plastics. In the heat this max puts off an odor. After a while my son started devoloping sinus issues to the point he was at the doctor getting medicine to treat. This summer he did not drive the car much and we noticed he was not sick. I contacted vw on 7/23/19 with the concern of mold or the plastic issue. I dropped off the car to a dealer on 7/27/19 to have a mold test done, the results were told to me that levels of mold we acceptable levels but i was not told according to who's level. When i or my son drive this car we develop headaches and sinus issues caused from the odor the car is putting off in the passenger cabin. As of today 8/13/19 vw has turned it over to the dealer to charge me $245. 00 to look for a leak. They are not looking at the wax on the plastic which they have agreed they do. After looking at issues on the internet with vw odors there are many out there causing issues. This issue gets worse when using the ac. |
Vehicle Mileage at Failure | 50000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BUTLER, KY |
VIN pattern | 1VWBH7A35DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |