Issue ID | 1118849 |
Internal NHTSA # | 10643045 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2013 |
File date | 20/09/14 |
Component | VISIBILITY:SUN ROOF ASSEMBLY |
Product type code | VEHICLE |
Description of the problem | While driving 65 mph on interstate in nice weather and low traffic the sunroof of my 2013 volkswagen passat exploded outwards creating a large hole 18" - 20". It was a loud gunshot type noise and some glass ended up on our faces and arms creating minor cuts. Most of the glass was blown outside the car and damaged the roof and trunk. When the explosion occurred the windows were closed and the sunroof was also closed and the air conditioner was on. We were not under any overpasses or near buildings or road debris. Dealership will not repair under warranty saying it is an outside force. Vw customer care was difficult to reach and also denied the claim and i will have to file an insurance claim due to extent of damage. |
Vehicle Mileage at Failure | 18000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BOTHELL, WA |
VIN pattern | 1VWCN7A37DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |