Issue ID | 1566651 |
Internal NHTSA # | 11209337 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2014 |
File date | 21/05/19 |
Component | AIR BAGS: CLOCKSPRING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 volkswagen passat. The contact stated that an abnormal grinding and clicking sound came from the steering wheel. On occasion, the steering wheel was difficult to turn. The vehicle was taken to steve white volkswagen (100 duvall dr, greenville, sc 29607, (864) 288-8300) where it was diagnosed that a new clockspring was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they would not assist since the vin was not included in a recall. The failure mileage was 121,000. |
Vehicle Mileage at Failure | 121000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | GREENVILLE, SC |
VIN pattern | 1VWAT7A31ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |