Issue ID | 1442293 |
Internal NHTSA # | 11064834 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2014 |
File date | 15/11/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 volkswagen passat. While driving approximately 20 mph, another vehicle drifted into the contact's lane. As a result, the contact crashed into a cement divider. The air bags deployed and a white, powdery substance flew into the eyes of the contact and his wife, followed by metal fragments. The contact also stated that the passenger side air bag caught fire. The contact extinguished the fire. The contact's wife sustained injuries to the hip and stomach, which did not require medical attention. A police report was filed. The vehicle was towed to a body shop where it was diagnosed that a new transmission, front driver's side wheel arm, and air bag needed to be replaced. The vehicle was repaired. The vehicle was then taken to joe machens volkswagen (1200 vandiver dr, columbia, mo 65202, (855) 301-6700), but the nature of the diagnostic and repairs could not be provided. The manufacturer was not notified of the failure. The failure mileage was 21,000. *tt consumer stated customer exited to a rest area, missed a turn and at last minute attempted to make turn, hitting a curb. Both tires on driver's side blew out and airbags deployed. Updated 10/1/18*jb |
Vehicle Mileage at Failure | 21000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | KIRKSVILLE, MO |
VIN pattern | 1VWCN7A31ECXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | Y |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 2 |
No. of fatalities | |
Date of purchase | 06/03/04 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | JOE MACHENS VOLKSWAGEN |
Dealer's telephone number | 855-301-6700 |
Dealer's city | COLUMBIA |
Dealer's state code | MO |
Dealer's ZIP code | 65202 |