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2014 Volkswagen PASSAT Electrical System Problems, Complaints and Defects

Issue ID	1099703
Internal NHTSA #	10625880
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	PASSAT
Model Year	2014
File date	02/05/14
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	Since purchased we have found the rns-510 radio navigation asystem to be a dangerous item that volkswagen has known about for a number of years. Their tech tips number, tt 91-13-01 dated 2/8/2013, updated on 5/9/2014 basically tells the car owner to just live with it. I think not since it is dangerous and life threatening. In speaking with vw techs at a number of dealerships i have been told this system is , "crap', "sucks", " is underpowered", "has been a problem since it was introduced", "is a pain in the [xxx]", "will never work right because it is underpowered". My wife is afraid to drive it because of concerns with the aforementioned radio navigation system. When putting the vehicle in reverse and waiting from 3-7 seconds the rearview camera shows a picture. When placed in drive the rearview camera stays on the screen for around 8-9 seconds. My wife has found this distracting and dangerous in moving forward but having a rear view still visible on the screen taking the drivers attention from concentrating on the road ahead. The radio touch screen is also a problem that at times requires multiple touches to get a channel change, again a distraction to the drive. Now the navigation system in this unit also is a pain. When my wife would use the navigation system the map would freeze up on the original streets and not progress as she went forward. I tried all of these things and agree completely. This unit is garbage that is a big distraction that vw has known about since the rns-510 was first introduced. The rns-510 came in my passat sel premium which is supposed to be the top end passat. One would think that such a vehicle would contain a unit that would function in a safe manner. I think this is the type of defective part that should require a recall. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	600
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	GOLDSBORO, NC
VIN pattern	1VWCS7A31ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4JGAB57E65A552984 Y6LFF24129L008522 1GTV2UEC7FZ231377 KM8J3CAL1MU356683 WVWZZZAWZJY183503 WAUZZZ4G1BN030877 1GKKNULS9HZ243588 WAUBJAFM5CA015997 1N4AL3AP7DN509963 WDC2539541F399129 YV1LZ56K8Y2680472 JTEHH20V106104251

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2014 Volkswagen PASSAT Electrical System Problems, Complaints and Defects, Recalls and Failures

2014 Volkswagen PASSAT Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?