Issue ID | 1587586 |
Internal NHTSA # | 11240607 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2014 |
File date | 08/02/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | In august of 2017, my airbag light came on and my horn stopped working. There was also a clicking sound when turning the steering wheel. I took the vehicle to volkswagen and was informed that the clock spring had failed and needed to be replaced. After conducting some research, i found that other 2014 passats had been recalled for the same exact issue. My vin was not covered under the recall, and so i had to pay out of pocket for a new clock spring. I believe that the volkswagen recall was not broad enough to cover all vehicles affected. I reported this to the nhtsa at the time of the incident. However, about 6 months later, my vehicle began having the same issues. I was informed that the second clock spring had failed and needed to be replaced. Because the part was new, volkswagen covered the repairs. I did not report this second occurrence of clock spring failure at the time. I am reporting the re-occurrence of the clock spring failure now, as i still hope the initial recall will be expanded and that i will get refunded from replacing it the first time. I hope this additional information can help with any ongoing investigations. I am providing documentation of both instances of clock spring failure in my 2014 passat. |
Vehicle Mileage at Failure | 56519 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COLUMBUS, GA |
VIN pattern | 1VWAT7A37ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
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Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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Dealer's city | |
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