Issue ID | 1368896 |
Internal NHTSA # | 10970798 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2014 |
File date | 31/03/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I was driving down the interstate 5 in the la area and without warning, my car started jerking and lost power. I was stuck on the fast lane without being able to restart my car in friday afternoon rush hour traffic. I had my car towed to a vw dealership and the diagnosis came back as metal in the fuel system. I was told this was due to the high pressure fuel pump (hpfp) failing. What was most disturbing was when i was informed that to fix this problem, they would have to replace the entire fuel system, costing me $7,500. My car is 3 years old and has 75k miles so i was blown away! I called numerous mechanics and all told me they've seen similar problems on vw and audi vehicles. I went online to do some research and found a number of forums with vw customers with identical problems. All complain about the hpfp failing and then resulting in metal in the fuel system, causing an expensive replacement of the fuel system. I also read that vw has extended the warranty of the hpfp on earlier models due to similar problems. It is clear that vw has still not fixed this problem on its newer models and needs to extend the warranty or issue a recall. They are selling faulty cars that are dangerous to drive and require extremely expensive fixes. Please look into this. Here is the forum with the number of similar issues from other vw customers: https://www-odi. Nhtsa. Dot. Gov/vehiclecomplaint/? _ga=1. 28961404. 1963426351. 1491430895 |
Vehicle Mileage at Failure | 75000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SANTA PAULA, CA |
VIN pattern | 1VWCN7A37ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |