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2014 Volkswagen PASSAT Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1546470
Internal NHTSA #	11186731
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	PASSAT
Model Year	2014
File date	08/03/19
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Vehicle started having issues with the fuel gauge showing that the vehicle was empty when we fill up the tank. After the tanks was about 3/4 or less then gauge will start working. I reported this problem to the dealership when the car was new, but they could not find any issues, at one point, if i remember well they said it was a sensor. The last few months the car started having issues starting and we thought it was the battery. Battery was replaced and it happened a few more times, when we parked the car it will not start. The next day starts with no issues for a few days or weeks. Finally, on 3/8/19, the car will will not start anymore and it had to be towed. The engine turns and everything looks fine. When i did some research, it shows some fuel pump issues with 2014 volkswagen cc and other models, but not the passat. I remove the back seat of the car to access the fuel pump to check if i can feel the pump running and check if there was power to the pump. To my surprise, when i removed the plug to check the power, the connector was completely corroded and there was some liquid (assume was water) on the connector. I went to the dealership and reported the issue, but i was ignored as they never seen any issues with the pump. On 2014, we bought two passat a few months apart. The first one was having issues when running, the engine stalls. We reported to the dealership and they could not find any issues. After a few accidents scares, meaning it was very close to happens, we had to rid of the other passat last year. Now with this issue on the second passat, we think that issues with cars are related. It is strange that some there are recalls for other vw model for fuel pump the same year but not my car. Please see the attached pictures. I have the old pump on my possession if needed for any reason.
Vehicle Mileage at Failure	95000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	QUINCY, FL
VIN pattern	1VWBH7A35ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GCHTDEN1J1113473 WVWZZZ1JZ4W037619 4X4TWBY25MU021450 WAUZZZF45KA004874 1C4PJMAS5GW138837 WAUZZZF4XHA004874 WMWZC5103CWM83377 JTJDY7AX7L4311949 3HGRM3830DG601313 JTEBU11F7MK260245 WF0UXXGAJU6S21145 VF33HNFUE83947335

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2014 Volkswagen PASSAT Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2014 Volkswagen PASSAT Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?