Issue ID | 1165131 |
Internal NHTSA # | 10670051 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2014 |
File date | 08/10/14 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | 2014 volkswagen passat. Consumer writes in regards to steering wheel malfunction and requests a buy back of vehicle. *smd the consumer stated the first steering malfunction occurred on october 8, 2014, which caused her to loose control of the vehicle which resulted in her and another vehicle running off the road. The dealer informed the consumer the issue was due to corroded wires in the steering box, a computer update was needed and it was due to normal wear and tear. On october 22, 2014, the steering wheel malfunctioned occurred again and she almost hit a parked vehicle and a light pole. The dealer replaced the power steering rack and harness. On november 6, 2014, the steering wheel malfunction again. However, the dealer was unable to find a problem after having the vehicle for a week. The incident happened again on december 18, 2014. The dealer was unable to find anything wrong. The amplifier and radio were replaced. *jb |
Vehicle Mileage at Failure | |
Number of Occurences | 5 |
Source of the issue | CONSUMER LETTER |
City and State | CROWN POINT, IN |
VIN pattern | 1VWCN7A32ECXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/09/13 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |