2014 Volkswagen PASSAT Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

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2014 Volkswagen PASSAT Visibility Wiper Problems, Complaints and Defects

 Issue ID1125938
 Internal NHTSA #10650914
 ManufacurerVolkswagen Group of America, Inc.
 BrandVOLKSWAGEN
 ModelPASSAT
 Model Year2014
 File date24/10/14
 ComponentVISIBILITY/WIPER
Product type codeVEHICLE
 Description of the problemAfter owning the vehicle for approximately a week i realized what i thought was a slight inconvenience turns out to be a major visibility issue. I had noticed shortly after purchasing the vehicle that in congested traffic the interior rearview mirror causes blind spots. At first i noticed that this was blocking the upper sections of most sedan type vehicles. However on the date in question i was in major traffic there was a delivery truck with a higher road clearance. This vehicle began moving left into my lane. That is when i noticed that the interior rear view mirror was blocking my ability to see the tail lights and turn signal lights on the rear of the delivery truck. After noticing this issue i took greater concern when driving and looking at the visibility. Then on the 27th while driving to a local park the interior rear view mirror only allowed me to see about a small portion of their lower torso. The cyclist was in the bike lane just off my front passenger tire. This was still the issue when the cyclist was slightly ahead of my car. If the cyclist had signaled he was merging into my lane for the upcoming intersection i would not have been able to see the hand signal. Luckily because i know there is a blind spot basically in front my car i was able to avoid any incident. These issues would normally not be an issue as most rear view mirrors have both the ability to tilt (up, down, left, right) however also can be moved around two inches upward, downward , left and right. This is due to the ball joints at both the upper and lower (base) of the interior rear view mirror. However on a number of vw vehicles they do not have the lower (base) ball joint. Thus i am unable to position the internal rearview mirror to an appropriate location. Hopefully i can have this resolved before an accident occurs.
 Vehicle Mileage at Failure400
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSAN DIEGO, CA
VIN pattern 1VWAT7A33ECXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train typeFWD
Transmission type
 Vehicle speed35
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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