Issue ID | 1677311 |
Internal NHTSA # | 11341328 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2015 |
File date | 18/02/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | This is regarding the air conditioner (ac). I purchased a used 2015 volkswagen passat from pearson chrysler jeep dodge on feb. 16, 2020; odometer reading was 54454. I did not test driver the car before i purchased it. That was a big mistake. When i picked the car up a few days later, the salesperson turned the ac on high speed. I turned it off and he turned it back on. I turned it off again. It appeared he was hiding something. It was february. I did not need the ac on. My son and i was quick to notice this noise that sounded like a hot water heater noise. Description: the noise is like a small hot water heater makes when the water temperature is cool and the heater comes on to increase the temperature so that the water is hot again. The noise concerning the ac continued. In march, pearson had volkswagen kia service my vehicle. According to the invoice from wb volkswagen kia, they installed a/c dye. The noise was very low. In may i noticed the ac was not cooling my car. I dropped my caroff at pearson service dept. On june 3 &june 10. Pearson invoice stated, "sublet vehicle to wb volkswagen, vw. Found condenser faulty, volkswagen evacuated a/c system, removed and replaced condenser, recharged a/c to proper level. Rechecked. Ok" the noise is still there. I find this interesting, the invoice in march was documented from volkswagen kia and the second invoice from pearson for the record, a service rep. In the service dept. At pearson told me that they do not work on foreign car. I would like the noise to cease pertaining to the air conditioner. I have never had this issue with air conditioner in cars that owned in the past. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RICHMOND, VA |
VIN pattern | 1VWAT7A37FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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