Issue ID | 1508621 |
Internal NHTSA # | 11143383 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | PASSAT |
Model Year | 2017 |
File date | 15/10/18 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Both side mirrors are automatic. The side mirrors are supposed to fold in when turning the car off, and fold out when the car is on. One or both of the mirros either fail to fold out when the car is started, or fold in unexpectantly while driving. This creates a highly dangerous life and safety hazard when it happens. The car has been to the dealership's shop while the event occurs, and the issue does not record an error code in the car's system. Due to the lack of an error code, the dealership states they cannot fix the problem. This is unacceptable! I am driving a vehicle that is dangerous and hazardous to drive and vw is ignoring the issue because it is not issuing an error code when it occurs. I have pictures of this occurring on my car, i have taken the car to the dealership when it is occurring. And yet, there has been no satisfactory solution and fix of this very dangerous flaw because there is no error code. This has happened numerous times, and i have taken it to the dealership numerous times. The last time this happened is the date i inserted into this form. |
Vehicle Mileage at Failure | 35000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BURNET, TX |
VIN pattern | 1VWCT7A36HCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |