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2018 Volkswagen TIGUAN Engine Problems, Complaints and Defects

Issue ID	1608265
Internal NHTSA #	11267090
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	TIGUAN
Model Year	2018
File date	07/10/19
Component	ENGINE
Product type code	VEHICLE
Description of the problem	Driving at 42-45 mph on a 0% slope. Car initially maintaining about 1,300 rpm. Without changing speed, pressure on the accelerator, or incline of the road, transmission would shift down by 3-4 gears resulting in a jump in the rpm up to about 3,200. Vehicle would cycle through the down shifting and the jump in rpm, and then shifting back up to lower the rpm back to normal. Within 1. 2 miles, car cycled through this three times, and that was what i could capture on video! It continued for 15-20 miles before i could get it to a volkswagen dealership. Finally, the engine temperature gauge shot up and sat about maximum value for about 3 seconds and then fell back down to dead center (normal operating temp). At that point, i was already on my way to vw to drop it off. About 1 mile from the dealership, i got the "check coolant! See owner's manual." alert on my dash even though the temp gauge was normal at that time. Finally got to vw and was told the transmission thing was normal ("they like to hunt a lot"). I don't believe that for a second. After 18,000 miles, i would not all of the sudden realize the transmission doing that. Shifting by one or two gears is probably normal for a dsg, and i'm sure that has been happening all along - but it is so small that i don't notice the change. When a car shift down by 4 gears within 1-2 seconds and the car lunges forward as the rpm shoot up to maintain the speed, that is something that isn't normal. Currently vehicle is still in the shop. Will likely need a new water pump, coolant reservoir, wire harness (due to coolant migration). They also think there may be transmission fluid inside the coolant reservoir, but are still trying to tell me that the shifting problem is "normal"... I'm tired of dealing with volkswagen and their shifty service department and procedures and can't wait to get rid of this car.
Vehicle Mileage at Failure	18340
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PHOENIX, AZ
VIN pattern	3VV3B7AX1JMXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	42
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF1RFE00660188324 SCFFDAFM1FGB16259 WDB1240231B325938 Y7C21070050040937 LJXCU2BB2NTP04462 TMAD251UAEJ152306 SALLMAM548A268728 WV1ZZZ70Z1H054642 KNAKH815BAK733071 3HGRM3858GG010084 1FM5K7B86DGC51075 2CNFLEE52B6459152

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2018 Volkswagen TIGUAN Engine Problems, Complaints and Defects, Recalls and Failures

2018 Volkswagen TIGUAN Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?