Issue ID | 1598834 |
Internal NHTSA # | 11253951 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | TIGUAN |
Model Year | 2018 |
File date | 12/06/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I was driving on the expressway and suddenly my car started veering strongly to the left, heading me directly towards the concrete median. I struggled with the steering wheel to correct back to my lane but ended up moving 2 lanes over and almost into the median. I was able to move back a bit one lane over but seemed to have almost no control over the steering. It seemed the car had taken over steering and i was fighting it, moving side to side among 3 lanes. It was terrifying. It seemed to take several minutes of fighting and trying to regain control of steering my car when suddenly i was able to steer again and stay in my lane. When i took my car to the dealership they said the reason this occurred was that all 4 of the wheels were out of alignment. This makes no sense as i've not hit any potholes or anything that could cause one or two to be out of alignment, never mind all 4. They realigned the wheels and reset the lane assistance. I've since turned off the lane assistance as i no longer trust that feature. Too bad since that was one reason i purchased that car. |
Vehicle Mileage at Failure | 7000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | EVANSTON, IL |
VIN pattern | 3VV4B7AX9JMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |