Issue ID | 1582576 |
Internal NHTSA # | 11232134 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | TIGUAN |
Model Year | 2019 |
File date | 21/06/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Vehicle frequently shakes/shudders violently under light/normal acceleration in stop-and-go traffic, creating a safety hazard and extremely uncomfortable driving situation. I purchased it a few weeks ago and have approximately 1300 miles on it - this has been happening since i took delivery. Under load, shortly after the transmission shifts and as the vehicle reaches approximately 9-11 mph at 2000rpm, the entire vehicle shudders as if the engine is being lugged or is misfiring. This really only occurs after the vehicle has had sufficient time to warm up and has been driven for some time in rush-hour traffic. It is more pronounced with the adaptive cruise control turned on. The shaking/shuddering has made me extremely dizzy and nauseous to the point where i have already become physically sick to my stomach once. I had to cut off 3 lanes of traffic to reach the shoulder so i could avoid getting sick in the car - this was on 7/8/2019, a week ago today. Several passengers will no longer ride in the car with me. I have returned the vehicle to the selling dealer twice over this issue and although their efforts to diagnose it were made in good faith, they have been unable to reproduce it. I have several videos of this issue that i attempted to share with the dealership upon dropping it off the second time, which the service technician told me he did not view after i picked the car up. I also recently discovered that my emergency communication/airbag deployment notification system (car-net), is completely non-functional due to a software bug and will not work at all until volkswagen comes up with an update for it (per the dealer). I am extremely uncomfortable continuing to drive the vehicle for these reasons and continue to feel sick to my stomach every time i use it to commute to or from my job, which is just over 30 miles from my home. |
Vehicle Mileage at Failure | 300 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CANTON, MA |
VIN pattern | 3VV4B7AX2KMXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 11 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |