Issue ID | 1697174 |
Internal NHTSA # | 11364197 |
Manufacurer | Volvo Car USA LLC |
Brand | VOLVO |
Model | XC60 |
Model Year | 2020 |
File date | 01/02/20 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2020 volvo xc60. The contact stated while driving 45 mph, when the vehicle began to decelerate independently and she depressed on the brake pedal to stop the vehicle. The contact stated no warning light was illuminated. The contact stated she continued to drive to her destination. The contact received notification of nhtsa campaign number: 20v144000 (forward collision avoidance). The vehicle was taken to local dealer volvo cars san diego located at 5350 kearny mesa rd, san diego, ca 92111, (858) 279-9700 where the recall repairs were completed. The contact stated after the recall was completed, while driving at a slow speed and approaching another vehicle turning to the right when she experienced the failure for the second time. The vehicle was taken back to the dealer and was unable to duplicate the failure. The contact also stated while driving at low speed at a parking lot when the vehicle forcefully applied the brakes. The contact stated the automatic intervention warning light was illuminated. The contact sustained a whiplash and concussion and seek medical attention 3 days later. The contact stated she had experienced the failure on 4 different occasion and also when gears on reverse. The vehicle was towed local dealer volvo cars carlsbad located at 6830 avenida encinas, carlsbad, ca 92011. (760) 931-7100 and unable to duplicate the failure. The manufacturer had been informed of failure. The failure mileage was approximately 6,000. |
Vehicle Mileage at Failure | 6000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | VALLEY CENTER, CA |
VIN pattern | YV4102DK9L1XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |