Issue ID | 1713771 |
Internal NHTSA # | 11385337 |
Manufacurer | Volvo Car USA, LLC |
Brand | VOLVO |
Model | XC60 |
Model Year | 2020 |
File date | 28/12/20 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Vehicle: 2020 volvo xc60 - driver outside rear view mirror fails to automatically extend from a vehicle locked rotated inward position when outside in freezing weather. The mirror remains rotated inward facing the interior of the vehicle. A call to volvo usa customer service for advice gave the response - "wait till it unfreezes". There does not seem to be a method to rotate it manually other that force which appears to cause breakage. If you can't wait, it leaves the driver without a means of easily seeing approaching traffic. Fully rotating the head creates other potential for keeping an eye on traffic ahead. Vehicle was stationary, and outside with temperature in about 31 f degrees in a driveway. Passenger mirror performed as intended. This has append 2 times. Today 12/28/2020 in zip code 98077 & 12/26/2020 in zip code 99338. Both in the same weather conditions. |
Vehicle Mileage at Failure | 17700 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WOODINVILLE, WA |
VIN pattern | YV4A22RKXL1XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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